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Wine drinkers appreciate expert advice in
the quest for the perfect drop. Knowing your
products is essential to giving good advice
and an informed customer is less likely to
buy on price alone.
The Wine Expert can help train all your staff in your range of
wines, whether they are full time, part time or casual staff, in a cost effective
way.
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Initial
system training included
I ncluded in each package is scheduled
staff training and a train the trainer
program.
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Self
training staff
Staff can learn about your range of wines
using the Wine Expert kiosk. The self
learning approach is a cost effective
alternative to sending staff on courses
or taking time out to conduct in-house
staff training.
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Assist
casual staff
The Wine Expert kiosk is great for training
part-time or casual staff. If you have
a high staff turnover, the Wine Expert
can train staff you would not normally
send on a training course.
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Always
available
Staff can perform training at any time,
for example during quiet periods. Not
like a trainer who would need set times.
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Informed staff increase turnover
Staff can use their knowledge to advise
customers on the merits of a particular
wine. Equipped with the right information,
a customer is less likely to purchase
on price alone, thereby increasing your
average sales value.
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knowledgeable staff can confidently
advise customers on their wine choice.
informed customers leads to increased
sales values and repeat business. knowledgeable staff are more
motivated. |  |
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